Handling difficult customers
This presentation covers some special situations that salespersons normally face. We will cover here how to handle objections, complaints and awkward customers.
Objections and Complaints are common to very business. People make mistakes, suppliers and customers alike can be wrong.
It is certain from time to time complaints will be made. What is less certain is how they will be dealt with. How ubjections and complaints are dealt with mark out the well run organization from the rest, it also sorts out the professionals from the amateurs.
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of. I say to you, I certainly get irked while people think about worries that they just don’t know about. You managed to hit the nail upon the top and also defined out the whole thing without having side-effects , people can take a signal. Will probably be back to get more. Thanks