Mastering Front-Counter operations
COURSE OVERVIEW:
Front Counter people are the backbone of any business, however they are involved in reception, information, selling service or selling parts. They talk to more customers everyday than anyone else in the organization. At least nine out of ten of these “opportunities’ should result in a sale. Customer satisfaction, sales, profits and the ultimate success of our business greatly depend on the ability of the front-counter personnel.
Investing Your Time Effectively
COURSE TITLE: Investing Your Time Effectively
Training Type: Front Line Management
COURSE OVERVIEW :
Time is highly personal. We all receive exactly the same number of hours in a day, but each of us uses these hours differently. The way we select to spend our time determines the quality of our lives. Although this course is categorized under “Front Line Management” training it is designed to be attended by any employee who feels the importance of time management.
The professional Salesman
The Professional Salesman
Training Type: Selling Skills
OVERVIEW:
This coures will cover both fundamental and specialized selling skills. So, either new sales representatives, or newly appointed to this job can be benefited from this coures. Also experienced salesmen who want to refresh their memory and enhance their skills are most welcome. This coures has to be followed by the “Professional Selling Skills” and the “Negotiation skills workshop” . The coures is highly participating and supported by several role-plays and real situations videos.
Basics of Machine Hydraulics
Course Overview:
This course is designed to teach the basic hydraulic fundamentals, to identify and state and the function of the various valves used in hydraulic systems, to identify and state the function of vane pumps, gear pumps and piston pumps, to know how to disassemble and assemble hydraulic components, to identify and state the function of ISO hydraulic symbols and to trace the oil flow and state the operation of various hydraulic systems.
Diesel Engines Systems Operation and Maintenance
Course Overview:
This technical training course is about Diesel Engines, Construction, Main Systems, Technologies, Operation, and Maintenance.
This course introduces the student to basic diesel engine theory, different systems operation, and safe service procedures. Engines from several manufacturers will be presented with emphasis on the most popular models in the Middle East market.
The Opening of a New Training Center
The Egyptian Center for Skills Development “ECSD”
المركز المصري لتطويرِ المهاراتِ
The new center will start its activities during next month (August 2014) in Smouha /Alexandria /Egypt.
Human Performance Improvement for you 