MANAGEMENT CORE SKILLS
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But in addition, a new dimension has been added to your responsibilities you are now directing other people.
- This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
- Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.
Course Objectives
To understand and practice the basic needed skills of management.
Who should attend this Program?This program is very much useful for the following sectors/segments:
- Individual contributors
- Staff assistants
- Team leaders
- Supervisors
- Front Line Managers
- Customer Service and Customer Care
- Digital Media and Advertising
- Public Relations and Market Research
- Marketing and Project Management Consultants
- Freelancers
- Editors and Publishing Houses
- Private Schools, Institutes and Universities
- NGOs and Non-Governmental Societies
Investing Your Time Effectively
COURSE TITLE: Investing Your Time Effectively
Training Type: Front Line Management
COURSE OVERVIEW :
Time is highly personal. We all receive exactly the same number of hours in a day, but each of us uses these hours differently. The way we select to spend our time determines the quality of our lives. Although this course is categorized under “Front Line Management” training it is designed to be attended by any employee who feels the importance of time management.
Mastering Supervisory Skills
COURSE TYPE:
Front-line management
COURSE TITLE:
Mastering Supervisory Skills (Course Outlines)
OBJECTIVES:
1. Have a better understanding of your responsibilities toward the company, general management and the people you supervise.
2. Deal more effectively with people.
3. Improve your own efficiency and that of your work group through proper planning and organizing.
4. Be more alert to improvement opportunities.
5. Supervise for quality, and encourage employees involvement and build a constructive work attitude.
The Professional Interviewer
COURSE TYPE:
Managing Skills
COURSE OVERVIEW:
An interview case study will be analyzed and role plays will be recorded for the class to evaluate the interview’s strengths and weaknesses.
COURSE IS TARGETED TO:
This learning session is designed for all those who conduct selection, appraisal, discipline, counseling and fact-finding interviews
Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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Supply Chain Management (SCM)
- What is this course about?
Since its inception in the early 1990’s, the field of Supply Chain Management has become tremendously important to companies in an increasingly competitive global marketplace. The term Supply Chain refers to the entire network of companies that work together to design, produce, deliver, and service products.
Coaching Skills
Course Overview:
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.
Training Course Objectives:
- To be able to define the coach’s role and explains how coaching differs from the other ‘helping skills’ of advising, instructing, counseling and mentoring.
- To know the four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback.
- Highlight the various skills required for a good coach and the potential pitfalls. Read more
10 Steps to be a Successful Manager
COURSE OVERVIEW:
Management is the engine that drives our organization. We require great management to ensure execution of strategies and project success, and to identify and seize new opportunities. The most common barriers to good management include:
The Art of Assertiveness
Training Objective:
- The course aims to change the attitudes, open the minds or remove the prejudices of the target participants.
- The course will persuade participants to adopt assertive behavior in any business or personal situation.
Human Performance Improvement for you 