MANAGEMENT CORE SKILLS
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But in addition, a new dimension has been added to your responsibilities you are now directing other people.
- This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
- Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.
Course Objectives
To understand and practice the basic needed skills of management.
Who should attend this Program?This program is very much useful for the following sectors/segments:
- Individual contributors
- Staff assistants
- Team leaders
- Supervisors
- Front Line Managers
- Customer Service and Customer Care
- Digital Media and Advertising
- Public Relations and Market Research
- Marketing and Project Management Consultants
- Freelancers
- Editors and Publishing Houses
- Private Schools, Institutes and Universities
- NGOs and Non-Governmental Societies

Investing Your Time Effectively
COURSE TITLE: Investing Your Time Effectively
Training Type: Front Line Management
COURSE OVERVIEW :
Time is highly personal. We all receive exactly the same number of hours in a day, but each of us uses these hours differently. The way we select to spend our time determines the quality of our lives. Although this course is categorized under “Front Line Management” training it is designed to be attended by any employee who feels the importance of time management.

Mastering Supervisory Skills
COURSE TYPE:
Front-line management
COURSE TITLE:
Mastering Supervisory Skills (Course Outlines)
OBJECTIVES:
1. Have a better understanding of your responsibilities toward the company, general management and the people you supervise.
2. Deal more effectively with people.
3. Improve your own efficiency and that of your work group through proper planning and organizing.
4. Be more alert to improvement opportunities.
5. Supervise for quality, and encourage employees involvement and build a constructive work attitude.

2015 in review
The WordPress.com stats helper monkeys prepared a 2015 annual report for this blog.
Here’s an excerpt:
A New York City subway train holds 1,200 people. This blog was viewed about 3,900 times in 2015. If it were a NYC subway train, it would take about 3 trips to carry that many people.
Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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