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Posts from the ‘Customer D’ Category

3
Aug

Effective Customer Communication

Course Type: Customer Care

Course Objective:

To be an effective customer communicator, to both internal and external customers by practicing the skills needed in different situations.

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27
Dec

سلوكيات التعامل المثلي

مقدمة

ما هو الدافع اللذى يجعل العملاء يميلون إلى اختيار المنتجات أو الخدمات التي تقدمها جهات ما و يفضلونها على منتجات الآخرين؟ على الرغم أن هذه المنتجات أو الخدمات ذات طبيعة متطابقة. أن الوصول إلى إرضاء العميل و بالتالي كسب ولائه يكمن في ألطريقه التي تعامله بها.

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10
Apr

Your Best Behavior in the Field

COURSE OVERVIEW:

Customer service is now a major contributor to us and to our company success. Customer service has an immediate priority for every one in our organization. In our competitive marketplace, the companies with great customer service will not only survive, they will thrive. This course is dedicated to field service engineers.  Read more »

10
Apr

Customer Service

COURSE TYPE:  Customer Care

COURSE OVERVIEW:

Customer services are now a major contributor to us and our company success. Customer service has an immediate priority for every one in our organization. In our competitive marketplace, the companies with great customer service will not only survive, they will thrive. Read more »

22
Aug

Effective Customer Service

Course Overview:

  • Customer services are now a major contributor to you and your company success.
  • Customer service has an immediate priority for everyone in your organization.
  • In existing competitive marketplace, the companies with great customer service will not only survive, they will thrive.

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7
May

Telephone Courtesy

Telephone 04

COURSE OVERVIEW:

The telephone as a great communicator should be used by us professionally. We will learn how to make and receive calls correctly and steer any telephone conversation to our benefit.

COURSE IS TARGETED TO:

Newly hired staff and all other employees who still don’t know how to make a professional use of the telephone.

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