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Posts tagged ‘Telesales’

22
May

TELESALES PRINCIPLES Part 2

This is part 2 of Telesales presentation which covers:

  • Agenda II : Making the Sale
  • Agenda III A : Potential Customers
  • Agenda III B : Reducing Resistance

It can help in improving  the skills of sales persons who use the telephone as a main tool in their business.

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19
May

5 Sales Mistakes to Avoid

Here are the top five sales mistakes that can emerge and must be tackled.

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9
May

Telesales Principals

telephone 02COURSE  T Y P E:  Selling Skills

I N T R O D U C T I O N:

  • No matter what we call our customers, they are the ones who are providing our organization with its income.
  • Our interaction with a specific customer will likely be the basis for that customer’s entire impression of the service we offer.
  • The single greatest way a company can      distinguish itself from its competition is by the level of service it      offers.
  • The higher level of service our      organization offers, the more successful it will be.
  • Successful Companies are      better able to compensate employees and increase the growth of their      businesses.
  • It is vital to the success of our      organization that we provide the most positive customer service      communication with each and every customer.

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