Negotiation Skills
COURSE OVERVIEW:
Negotiation is usually associated with the world of business, but its impact is really much wider. It affects family relationships, personal lives, and community interactions. Negotiating is more than a business skill; it’s an essential skill for coping with the challenges of daily life. This course focuses on negotiation skills. Whether your work is centered on negotiation-selling, handling complaints, or whether you simply negotiate to make things happen on the job.
Telesales Principles Part 1
The paradox of most companies is that they rely on a constant source of leads, appointments and sales in order to survive and grow. The best way of getting those leads, appointments and sales, in many cases, is through a targeted telesales campaign.




