10
May
Kill procrastination
- Procrastination is to put off doing things we could (and should) do now.
- We all procrastinate at one time or other.
- When procrastination becomes a persistent habit, it is a serious threat to professional and personal success.
9
May
Telesales Principals
COURSE T Y P E: Selling Skills
I N T R O D U C T I O N:
- No matter what we call our customers, they are the ones who are providing our organization with its income.
- Our interaction with a specific customer will likely be the basis for that customer’s entire impression of the service we offer.
- The single greatest way a company can distinguish itself from its competition is by the level of service it offers.
- The higher level of service our organization offers, the more successful it will be.
- Successful Companies are better able to compensate employees and increase the growth of their businesses.
- It is vital to the success of our organization that we provide the most positive customer service communication with each and every customer.
7
May
Telephone Courtesy
COURSE OVERVIEW:
The telephone as a great communicator should be used by us professionally. We will learn how to make and receive calls correctly and steer any telephone conversation to our benefit.
COURSE IS TARGETED TO:
Newly hired staff and all other employees who still don’t know how to make a professional use of the telephone.
6
May
Job Search Strategies for the Creative Professional
The Art Institute of Las Vegas Career Services created this presentation as guidelines to help job seekers to follow genuine steps towards their goal.
Human Performance Improvement for you 