Supervisory Core Skills

Course Overview:

• If it is your job to direct other people, you are a supervisor. You are a first line manager if the people you direct do not, direct other people.
• This course is about dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.

• We take it for granted that you are familiar with the work and know the Company and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a supervisor. But in addition, a new dimension has been added to your responsibilities you are now directing other people.
• This course will direct your attention to the skills you must have or develop in order to be a good supervisor.
• This course of study is designed to provide a framework on which to build your skill as a supervisor.
• Once you become familiar with the fundamental principles in this course. Your abilities as a supervisor can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.

Course Objectives:

After successful participation in this course learners will be able to:

• To use a given framework on which he can build his skill as a supervisor .
• To lead a group of people to achieve a specific goal.
• To become more familiar with the fundamental principles to become a small group leader
• To grow and to keep pace, not only with his present position, but wherever his talents and performance may place him in the future.

Learning Topics:

In this study you are going to be exposed to the following areas of Supervisory know-how

• Why people work
  • Individual Difference
  • How people work
  • The Power of Human Resources
  • Understanding People
•  Effective Relationships
  • You and your customer
  • You and your inferiors
  • You and your colleagues
  • You and your seniors
•  Recognizing Supervisory Skills
  • Getting things done.
  • Cooperating.
  • Making decisions.
  • Delegating work.
  • Training
  • Communicating.
• Supervising People
  • Let each one know how he is getting along.
  • Give credit where credit is due.
  • Tell people in advance about changes which will affect them.
  • Make the best use of each person’s ability.

Supervising for Quality: 

• Influence-style management
  • Task behavior an
  • Relationship behavior.
• Principles of influence
  • Involvement Over Surveillance
  • Communication Over Intimidation
  • Leadership Over Authority

Course Duration:

3 days, 6 hours per day.

 Course Fees:               400 LE

Course Ref. No.:        8sup II

Discount 20% for students and 2016 & 2015 graduates

Starting Date:

1. Monday 14 February 2017
2. Monday 27 August 2017

Venue:                    Smouha Alexandria / Egypt

Payment:               One week before course starts

Registration:       Fill and submit the following form: