The Professional Manager

What is This Course About?

• If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
• This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
• We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But in addition, a new dimension has been added to your responsibilities you are now directing other people.

• This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
• Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.

 Course Objectives

         To understand and practice the basic needed skills of professional managers.

What would you Learn?

• In this study you are going to be exposed to the following areas of Management know-how:

Part I: Management Principles

• Understanding People

• Why people work
• Individual Difference
• How people work
• The Power of your workforce.
• Managing People
  • Let each one know how he is getting along.
  • Give credit where credit is due.
  • Tell people in advance about changes which will affect them.
  • Make the best use of each person’s ability.
• Recognizing Basic managerial Skills
  • Bringing out the best in people
  • Getting things done.
  • Cooperating.
  • Making decisions.
  • Delegating work.
  • Training
  • Communicating

PART II:            What is expected of Managers?

• THE MANAGER’S ROLL
  • The unique nature of managerial work.
  • Coping with Environmental Forces.
  • The Power of Human Resources.

PART III:           What Managers Do?

• PLANNING
  • Setting Goals and Creating Plans and Programs.
• ORGANIZING
  • Dividing Up the Work in a Structured Framework

• LEADING
  • Showing the Way
  • Stuffing correctly by
    • Selecting and keeping the best.
    • Placing the write people in the write jobs
    • Train and teach new skills.
  • Directing:
  • Communicating
  • Aligning the team
  • Motivating and inspiring

• CONTROLLING
  • Monitoring Progress and Exercising Control with
  • Fairness and Consistency
  • Correcting errors
  • Disciplining• Appraising

• ACHIEVING
  • Both Personal & Business Goals.

Who should attend this Program?
This program is very much useful for the following sectors/segments:

• Individual contributors
• Staff assistants
• Team leaders
• Supervisors
• Front Line Managers
• Customer Service and Customer Care
• Digital Media and Advertising
• Public Relations and Market Research
• Marketing and Project Management Consultants
• Freelancers
• Editors and Publishing Houses
• Private Schools, Institutes and Universities
• NGOs and Non-Governmental Societies

Course Duration: :      32 hours (8 sessions, each 4 hours)

Starting Date:               Sunday 8 January 2017

Ending Date:                Tuesday 24 January 2017

Dates of Conduct

All conducts will be in the evening from 05:00 Pm. To 09:00 Pm.

Course Ref. Number:   15Mgt III

Course Location:           Smouha – Alexandria – Egypt

Course Fees:                  LE 950.00

Payment:                           One week before course starts.

Who is the Trainer?

Mr. Ibrahim Morsy is a Training consultant and business coach, with more than 30 years experience in the field of personnel development. He was graduated as a Production Engineer from Alexandria University in 1964. Get hold of M. Sc. degree in Statistical Quality Control in 1969. Mr. Morsy worked in the field of training and human recourses since 1977. From that time he trained thousands of young men and ladies in Egypt and the Gulf countries on both “Hard Skills” in engineering and “Soft Skills” in customer service, sales, supervisory and management topics.

Registration:         Fill and send the following form: