Change Management
Course title: Change Management
Course Type: Mgt Level: III
Audience: Senior Management Staff
Course Overview: In most organizations change has become a part of everyday working life, yet how these changes are managed on a personal basis and our own personal attitude. Change is a fundamental fact of life – not just at work, but in all aspects of what you do. Some changes we can control, others just influence, and yet others we can do nothing about. So how can we cope with these?
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The Professional Manager
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But in addition, a new dimension has been added to your responsibilities you are now directing other people.
Management Maturity
Course title: Management Maturity
Course Level: III
Course Overview:
We will discuss and study two important management traits which are essential to learn and master for all managers these days, they are:
- Leadership
- Working under pressure.
Management Principles
The Professional Manager …
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But also, a new dimension has been added to your responsibilities you are now directing other people.
- This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
- Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.
Course Objectives
To understand and practice the basic needed skills of management.
Introduction to Emotional Intelligence
Why EI (Emotional Intelligence)?
A survey of managers in a leading UK supermarket chain revealed that those high on EI experienced less stress, enjoyed better health, demonstrated higher levels of moral and performance, and reported a better quality of life. US research involving partners of multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit. More recent studies indicate that Emotional Intelligence is a powerful key to effective leadership.
The Professional Interviewer
COURSE TYPE:
Managing Skills
COURSE OVERVIEW:
An interview case study will be analyzed and role plays will be recorded for the class to evaluate the interview’s strengths and weaknesses.
COURSE IS TARGETED TO:
This learning session is designed for all those who conduct selection, appraisal, discipline, counseling and fact-finding interviews
Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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Supply Chain Management (SCM)
- What is this course about?
Since its inception in the early 1990’s, the field of Supply Chain Management has become tremendously important to companies in an increasingly competitive global marketplace. The term Supply Chain refers to the entire network of companies that work together to design, produce, deliver, and service products.
Coaching Skills
Course Overview:
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.
Training Course Objectives:
- To be able to define the coach’s role and explains how coaching differs from the other ‘helping skills’ of advising, instructing, counseling and mentoring.
- To know the four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback.
- Highlight the various skills required for a good coach and the potential pitfalls. Read more
10 Steps to be a Successful Manager
COURSE OVERVIEW:
Management is the engine that drives our organization. We require great management to ensure execution of strategies and project success, and to identify and seize new opportunities. The most common barriers to good management include:
Human Performance Improvement for you 