8
Sep
Effective Team Work
COURSE OVERVIEW:
The secret of successful teams lies in the team members. This course aims to make you a better team member by looking at:
- How team work
- What makes a successful team?
- Ways to improve a team’s performance
COURSE IS TARGETED TO:
Participants could be any one who has to work with others to achieve a common goal.
26
May
Telephone Courtesy Guidelines
The business world today revolves around personal service. As a result the telephone has become the way to do business. And, of course, this brings us lots of benefits. But your attitude towards customer service through the telephone has a great effect. Read more 
Human Performance Improvement for you 