2015 Training Plan
ECSD & Vita-ct
Training Courses
Scheduled During 2015
Click on : “Read More” to see 2015 calendar.
Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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سلوكيات التعامل المثلي
مقدمة
ما هو الدافع اللذى يجعل العملاء يميلون إلى اختيار المنتجات أو الخدمات التي تقدمها جهات ما و يفضلونها على منتجات الآخرين؟ على الرغم أن هذه المنتجات أو الخدمات ذات طبيعة متطابقة. أن الوصول إلى إرضاء العميل و بالتالي كسب ولائه يكمن في ألطريقه التي تعامله بها.
The Opening of a New Training Center
The Egyptian Center for Skills Development “ECSD”
المركز المصري لتطويرِ المهاراتِ
The new center will start its activities during next month (August 2014) in Smouha /Alexandria /Egypt.
Planning Skills and Setting Objectives
Training Type: Front Line Management
Training Objective:
- To learn and practice how to put realistic personal & business goals & objectives.
- To learn and practice how to put practical plans to achieve these objectives.
Performance Improvement Vs. Training
Training is not learning… Learning is a process, not an event. It occurs over time and with experience. Training is an event that occurs to facilitate the learning process. Learning occurs when individual behavior has changed. Training is a small part of the learning organization. Trainers facilitate learning! In other words, they teach, or train, or educate, or coach. The outcome is helping others to learn. Performance is at the top of our list.
Measuring Future Performance
An abstract from “Flying Blind” video narrated by Professor Robert S. Kaplan
- How Traditional Measures Mislead
- Summary of Key Concepts
- The Balanced Scorecard
Warehouse Safety
COURSE TYPE: Supervisory Skills
COURSE OVERVIEW:
- The course will emphasize on “Safety Is Everybody’s Business”
- Safety Cultures will be established through two main folds
- Establish accountability for safety
- Define safety responsibilities Read more
CLEAN OFF YOUR DESK
A slovenly desk may be more than just an eyesore — it could lead to poor productivity. A desk stacked with paper causes stress as people are constantly reminded of unfinished work, which leads to low productivity. Desk stress includes silent interruptions that infiltrate the work place. These interruptions are disguised as files, numerous telephone messages, and reminders written on tiny scraps of paper — all strewn on the desk. Read more
Human Performance Improvement for you 