Emotional Intelligence
Emotional Intelligence (EI) is the capacity for understanding our own feelings and the feelings of others, for motivating ourselves, and for managing our emotions effectively in our relationships. EI Involves the “abilities to perceive, appraise, and express emotion; to access and/or generate feelings when they facilitate thought; to understand emotion and emotional knowledge; and to regulate emotions to promote emotional and intellectual growth.
What Great Managers Do
Exceptional managers find and capitalize on their employees’ unique strengths. Learn how they do it with this 6 minute HBR Video Presentation.
The Professional Manager
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But in addition, a new dimension has been added to your responsibilities you are now directing other people.
Employee Engagement Ideas
38 Employee Engagement Ideas Your Team Will Love
By Jacob Shriar – November 8, 2016
Employee engagement is the emotional commitment that an employee has towards an organization. Many people often confuse engagement with employee happiness or employee satisfaction, and although they are close, it is not necessarily the right definition.
The definition is much more complex than that and requires a more complete view of an employee’s life at work.
That commitment comes from how well an employee’s personal goals and values align with the organization’s goals and values.
The following article by Mr. Jacob Shriar will give many idias that can be applied to increase employees engagement and reduce turnover.
Planning, scheduling and resource allocation
Presentation by: Jatin Mandhyan, published by Slideshare on February 26, 2014
Management Maturity
Course title: Management Maturity
Course Level: III
Course Overview:
We will discuss and study two important management traits which are essential to learn and master for all managers these days, they are:
- Leadership
- Working under pressure.
Management Principles
The Professional Manager …
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But also, a new dimension has been added to your responsibilities you are now directing other people.
- This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
- Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.
Course Objectives
To understand and practice the basic needed skills of management.
Introduction to Emotional Intelligence
Why EI (Emotional Intelligence)?
A survey of managers in a leading UK supermarket chain revealed that those high on EI experienced less stress, enjoyed better health, demonstrated higher levels of moral and performance, and reported a better quality of life. US research involving partners of multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit. More recent studies indicate that Emotional Intelligence is a powerful key to effective leadership.
The Professional Interviewer
COURSE TYPE:
Managing Skills
COURSE OVERVIEW:
An interview case study will be analyzed and role plays will be recorded for the class to evaluate the interview’s strengths and weaknesses.
COURSE IS TARGETED TO:
This learning session is designed for all those who conduct selection, appraisal, discipline, counseling and fact-finding interviews
Human Performance Improvement for you 