Professional selling skills
Professional Basic Selling Skills Professional Salesman Professional Sales call Prepared by: SHAHZAD AHMED CHOHAN MIO
An introduction to TQM
Quality is no longer an “optional extra”, it is a requirement for all organizations. No organization will survive without providing the quality their customer’s expect and demand. This is an introduction to quality and TQM.
Negotiation Skills
Negotiation helps us to meet our goals and objectives, to satisfy our needs and to resolve conflicts. Really in life everything is negotiable! Also, everyone negotiate and negotiations can take place almost anywhere.
TELESALES PRINCIPLES Part 2
This is part 2 of Telesales presentation which covers:
- Agenda II : Making the Sale
- Agenda III A : Potential Customers
- Agenda III B : Reducing Resistance
It can help in improving the skills of sales persons who use the telephone as a main tool in their business.
Kaizen a Continuous Improvement Process
Kaizen- a continuous improvement process Presented by :
Sayali Bharambe Apurva Vyawahare
- ABOUT KAIZEN
- MEANING OF KAIZEN
- PROCESS OF KAIZEN
- STEPS IN KAIZEN
- WHAT’S 3 M’s in KAIZEN
- 5 ‘S OF KAIZEN
- KEY ELEMENTS
- Examples
Emotional Intelligence
Emotional Intelligence (EI) is the capacity for understanding our own feelings and the feelings of others, for motivating ourselves, and for managing our emotions effectively in our relationships. EI Involves the “abilities to perceive, appraise, and express emotion; to access and/or generate feelings when they facilitate thought; to understand emotion and emotional knowledge; and to regulate emotions to promote emotional and intellectual growth.
Customer Satisfaction
All of us recognize that our time on the job is spent performing tasks that will somehow support a sale. We, as a corporation, are in business to provide goods and services in exchange of revenue.
Retail selling skills
The selling is an art which is a true character of a successful man!
This presentation by “Koustoov Majumdar” discusses the basic tasks to do during retail selling
What Great Managers Do
Exceptional managers find and capitalize on their employees’ unique strengths. Learn how they do it with this 6 minute HBR Video Presentation.
Human Performance Improvement for you 