Interpersonal Skills

Overview:

Interpersonal skills are the life skills that we use every day to communicate and interact with other people, both individually and in groups. People with strong interpersonal skills are usually more successful in both their professional and personal lives.

Employers often seek to hire staff with ‘strong interpersonal skills’ – they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.

Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interpersonal skills are usually perceived as optimistic, calm, confident and charismatic – qualities that are often endearing or appealing to others.

Through awareness of how you interact with others, and with practice, you can improve your interpersonal skills.

Definition of Interpersonal Skills

The skills used by a person to properly interact with others. In the business domain, the term generally refers to an employee’s ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and deportment. Good interpersonal skills are a prerequisite for many positions in an organization.

This Program is directed to: 

The courses selected for this program are very much useful for the following sectors/segments:

• ·     Individual contributors
• ·     Staff assistants
• ·     Team leaders
• ·     Supervisors
• ·     Front Line Managers
• ·     Customer Service and Customer Care
• ·     Digital Media and Advertising
• ·     Public Relations and Market Research
• ·     Marketing and Project Management Consultants
• ·     Individual newly graduates who want to start a successful practical career.
• ·     Freelancers
• ·     Editors and Publishing Houses
• ·     Private Schools, Institutes and Universities
• ·     NGOs and Non-Governmental Societies

The Courses You Need to Attend:

The selected courses aim to help you learn and develop your interpersonal skills by providing an extensive library of quality content, which we hope that you find them useful and rewarding.

1. Effective Communication
2. Effective Customer Service
3. Supervisory Core Skills
4. Problem Solving and Decision Making
5. Effective Team Work
6. Professional Selling Skills
7. Negotiation Skills
8. The Art of Assertiveness
9. The Job Winner: Essentials of bio data writing and carrying out an admission interview.