Management Principles
The Professional Manager …
What is This Course About?
- If it is your job to direct other people. You are a first line manager if the people you direct do not, direct other people. This is your first step in your managerial career. Also, if you are in any position in the management line then this course is dedicated to you.
- This course will start by dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
- We take it for granted that you are familiar with the work and know the hard skills related to your work and its particular procedures. In fact, your knowledge about your job was no doubt the reason you were made a a supervisor or manager. But also, a new dimension has been added to your responsibilities you are now directing other people.
- This course will direct your attention to the skills you must have or develop in order to be a good supervisor or manager.
- Once you become familiar with the fundamental principles in this course your abilities as a front line or line manager can grow to keep pace, not only with your present position. But wherever your talents and performance may place you in the future.
Course Objectives
To understand and practice the basic needed skills of management.
Planning Skills and Setting Objectives
Training Type: Front Line Management
Training Objective:
- To learn and practice how to put realistic personal & business goals & objectives.
- To learn and practice how to put practical plans to achieve these objectives.
CLEAN OFF YOUR DESK
A slovenly desk may be more than just an eyesore — it could lead to poor productivity. A desk stacked with paper causes stress as people are constantly reminded of unfinished work, which leads to low productivity. Desk stress includes silent interruptions that infiltrate the work place. These interruptions are disguised as files, numerous telephone messages, and reminders written on tiny scraps of paper — all strewn on the desk. Read more 
Professional Selling Skills Seminar
OVERVIEW:
This course is targeted to senior sales staff, so, attendance of a basic selling skills course before is a prerequisite.
Supervisory Core Skills
Course Overview:
- If it is your job to direct other people, you are a supervisor. You are a first line manager if the people you direct do not, direct other people.
- This course is about dealing with people, as they are your most valuable asset to use to achieve their needs, company goals and your objectives.
Basic Supervision Quiz
Concept Clarification Exercise:
This multiple choice exercise should be completed before and after you attend the “Basic Supervision” course, or even if you studied its related articles and presentations. It is to help clarify your understanding of supervisory concepts and give you an idea about your progress by comparing successive achieved scores.
How to Reduce Presentation Anxiety
Being a powerful communicator has a tremendous transfer value to everything we do. As a presentation coach for many years, I have witnessed transformations going far beyond improved presentation skills, including increased self-esteem, greater self-confidence and an increased desire to tackle other challenges. I have felt the debilitating fear of public speaking, and I also know what it is like to bask in the appreciation. Here are seven proven tip to help you control your presentation jitters and make those annoying butterflies fly in formation:
Read more
Problem Solving & Decision Making
COURSE OVERVIEW:
This course concentrate on using analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. Improving the effectiveness of decision making by using a systematic approach to solving problems you will transform your skills in finding their root cause.
Effective Communication
“You Can’t Not Communicate”
Every survival should communicate with others to share information, gain understanding and promote action. The main reason behind most of problems is poor communication.
Learning Objectives
- Define communication and intelligent engagement.
- Know the prerequisite steps to intelligent engagement.
- Recognize the importance of effective communication.
- Practice different communication techniques.
Human Performance Improvement for you 