Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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Supply Chain Management (SCM)
- What is this course about?
Since its inception in the early 1990’s, the field of Supply Chain Management has become tremendously important to companies in an increasingly competitive global marketplace. The term Supply Chain refers to the entire network of companies that work together to design, produce, deliver, and service products.
Warehouse Safety
COURSE TYPE: Supervisory Skills
COURSE OVERVIEW:
- The course will emphasize on “Safety Is Everybody’s Business”
- Safety Cultures will be established through two main folds
- Establish accountability for safety
- Define safety responsibilities Read more
BRAINSTORMING GUIDELINES
Brainstorming is defined as a means to generate as many ideas as possible from a group of people in a short time about:
- The overall nature of a topic.
- The actions to be taken to solve a problem
- Possible causes of certain circumstances.
Coaching Skills
Course Overview:
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.
Training Course Objectives:
- To be able to define the coach’s role and explains how coaching differs from the other ‘helping skills’ of advising, instructing, counseling and mentoring.
- To know the four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback.
- Highlight the various skills required for a good coach and the potential pitfalls. Read more
Some Coaching Concepts
The coaching profession has exploded in recent years, diversifying across many different fields and industries. All of these people are dedicated to helping others achieve their goals, improve aspects of themselves or their business, or move forwards from where they are today.
The following are concepts around what coaching is and the powerful results it can influence in the workplace:
- What is coaching?
- How does coaching work?
- About Managing and Coaching!
- Coaching Results
- Selecting a Coach.
Negotiation Skills Test
Negotiation is usually associated with the world of business, but its impact is really much wider. It affects family relationships, personal lives, and community interactions.
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Procrastination Time
We all procrastinate at one time or other. We put off doing things we could (and should) do now. Of course, we put off not only decisions but anything that is difficult, annoying, or unpleasantly time-consuming. When we do it only occasionally, procrastination is harmless. But when procrastination becomes a persistent habit, it is a serious threat to our professional and personal success.
CLEAN OFF YOUR DESK
A slovenly desk may be more than just an eyesore — it could lead to poor productivity. A desk stacked with paper causes stress as people are constantly reminded of unfinished work, which leads to low productivity. Desk stress includes silent interruptions that infiltrate the work place. These interruptions are disguised as files, numerous telephone messages, and reminders written on tiny scraps of paper — all strewn on the desk. Read more
Human Performance Improvement for you 