Emotional Intelligence
Emotional Intelligence (EI) is the capacity for understanding our own feelings and the feelings of others, for motivating ourselves, and for managing our emotions effectively in our relationships. EI Involves the “abilities to perceive, appraise, and express emotion; to access and/or generate feelings when they facilitate thought; to understand emotion and emotional knowledge; and to regulate emotions to promote emotional and intellectual growth.
What Great Managers Do
Exceptional managers find and capitalize on their employees’ unique strengths. Learn how they do it with this 6 minute HBR Video Presentation.
Employee Engagement Ideas
38 Employee Engagement Ideas Your Team Will Love
By Jacob Shriar – November 8, 2016
Employee engagement is the emotional commitment that an employee has towards an organization. Many people often confuse engagement with employee happiness or employee satisfaction, and although they are close, it is not necessarily the right definition.
The definition is much more complex than that and requires a more complete view of an employee’s life at work.
That commitment comes from how well an employee’s personal goals and values align with the organization’s goals and values.
The following article by Mr. Jacob Shriar will give many idias that can be applied to increase employees engagement and reduce turnover.
Planning, scheduling and resource allocation
Presentation by: Jatin Mandhyan, published by Slideshare on February 26, 2014
Introduction to Emotional Intelligence
Why EI (Emotional Intelligence)?
A survey of managers in a leading UK supermarket chain revealed that those high on EI experienced less stress, enjoyed better health, demonstrated higher levels of moral and performance, and reported a better quality of life. US research involving partners of multi-national consulting firm showed that those people with higher EI competencies secured $1.2 million more profit. More recent studies indicate that Emotional Intelligence is a powerful key to effective leadership.
The Professional Interviewer
COURSE TYPE:
Managing Skills
COURSE OVERVIEW:
An interview case study will be analyzed and role plays will be recorded for the class to evaluate the interview’s strengths and weaknesses.
COURSE IS TARGETED TO:
This learning session is designed for all those who conduct selection, appraisal, discipline, counseling and fact-finding interviews
Total Quality Management (TQM)
Course Overview:
In today’s competitive environment, quality is no longer an “optional extra”, it is a requirement of all organizations. No organization will survive without providing the quality their customer’s expect and demand. Quality products and services demand total commitment and a new management system.
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Supply Chain Management (SCM)
- What is this course about?
Since its inception in the early 1990’s, the field of Supply Chain Management has become tremendously important to companies in an increasingly competitive global marketplace. The term Supply Chain refers to the entire network of companies that work together to design, produce, deliver, and service products.
Warehouse Safety
COURSE TYPE: Supervisory Skills
COURSE OVERVIEW:
- The course will emphasize on “Safety Is Everybody’s Business”
- Safety Cultures will be established through two main folds
- Establish accountability for safety
- Define safety responsibilities Read more
Human Performance Improvement for you 