The Master Negotiator
TRAINING TYPE: Selling Skills
Course outlines
Negotiation helps us to meet our goals and objectives, to satisfy our needs and to resolve conflicts. Really in life everything is negotiable! Also, everyone negotiate and negotiations can take place almost anywhere.
COURSE OVERVIEW:
Negotiation is usually associated with the world of business, but its impact is really much wider. It affects family relationships, personal lives, and community interactions. Negotiating is more than a business skill; it’s an essential skill for coping with the challenges of daily life. This course focuses on negotiation skills. Whether your work is centered on negotiation-selling, handling complaints, or whether you simply negotiate to make things happen on the job.
Mastering Front-Counter operations
COURSE OVERVIEW:
Front Counter people are the backbone of any business, however they are involved in reception, information, selling service or selling parts. They talk to more customers everyday than anyone else in the organization. At least nine out of ten of these “opportunities’ should result in a sale. Customer satisfaction, sales, profits and the ultimate success of our business greatly depend on the ability of the front-counter personnel.
The professional Salesman
The Professional Salesman
Training Type: Selling Skills
OVERVIEW:
This coures will cover both fundamental and specialized selling skills. So, either new sales representatives, or newly appointed to this job can be benefited from this coures. Also experienced salesmen who want to refresh their memory and enhance their skills are most welcome. This coures has to be followed by the “Professional Selling Skills” and the “Negotiation skills workshop” . The coures is highly participating and supported by several role-plays and real situations videos.
Human Performance Improvement for you 