Your Best Behavior in the Field
COURSE OVERVIEW:
Customer service is now a major contributor to us and to our company success. Customer service has an immediate priority for every one in our organization. In our competitive marketplace, the companies with great customer service will not only survive, they will thrive. This course is dedicated to field service engineers. Read more 
Customer Service
COURSE TYPE: Customer Care
COURSE OVERVIEW:
Customer services are now a major contributor to us and our company success. Customer service has an immediate priority for every one in our organization. In our competitive marketplace, the companies with great customer service will not only survive, they will thrive. Read more
Preventive Maintenance “PM”
PM DEFINITION
- PM IS A CAREFULLY PLANNED SYSTEMATIC PROGRAM OF INSPECTING, TESTING, ADJUSTING, AND SERVICING.
- IT INVOLVES KEEPING ACCURATE RECORDS, SO PERFORMANCE AND OPERATING COSTS CAN BE EVALUATED Read more
Coaching Skills
Course Overview:
Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance.
Training Course Objectives:
- To be able to define the coach’s role and explains how coaching differs from the other ‘helping skills’ of advising, instructing, counseling and mentoring.
- To know the four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback.
- Highlight the various skills required for a good coach and the potential pitfalls. Read more
Some Coaching Concepts
The coaching profession has exploded in recent years, diversifying across many different fields and industries. All of these people are dedicated to helping others achieve their goals, improve aspects of themselves or their business, or move forwards from where they are today.
The following are concepts around what coaching is and the powerful results it can influence in the workplace:
- What is coaching?
- How does coaching work?
- About Managing and Coaching!
- Coaching Results
- Selecting a Coach.
Procrastination Time
We all procrastinate at one time or other. We put off doing things we could (and should) do now. Of course, we put off not only decisions but anything that is difficult, annoying, or unpleasantly time-consuming. When we do it only occasionally, procrastination is harmless. But when procrastination becomes a persistent habit, it is a serious threat to our professional and personal success.
Post Your Resume
If you want to play an active and efficient role delivering outstanding tasks; enhancing your personal creativity and reliability to achieve & develop a perspective career promotions. If you are looking for a challenging job opportunity in a highly reputable organization, where you can apply your qualifications and interpersonal skills;
Fundamentals of Diesel Engines
This training course introduces the student to the diesel engine theory and service procedures. Diesel engine systems, applications and troubleshooting common problems will be studied. Several engine models will be presented with emphasis on water-cooled four-stroke cycle engines due to its high field
population.
CLEAN OFF YOUR DESK
A slovenly desk may be more than just an eyesore — it could lead to poor productivity. A desk stacked with paper causes stress as people are constantly reminded of unfinished work, which leads to low productivity. Desk stress includes silent interruptions that infiltrate the work place. These interruptions are disguised as files, numerous telephone messages, and reminders written on tiny scraps of paper — all strewn on the desk. Read more
Human Performance Improvement for you 